Latest In: shopper engagement

Aberdeen Group Alison Paul Burst Media Customer loyalty data David Dorf Greg Girard IBM Jay Henderson mobile mobile data Nathaniel Rowe Oracle retail retail analytics Retail TouchPoints shopkick shopper engagement social media Twitter

Social And Mobile: The Next Generation Of Retail Analytics

   This is Part 2 of the Retail TouchPoints Retail Analytics feature, a two-part series which highlights current…

News October 22
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Exclusive Survey: Increasing Profits From Cross-Channel Shoppers

Most retailers are realizing that their cross-channel customers are more profitable than their single-channel customers. Armed with that…

News October 9
cross-channel marketing customer service Lorna Pappas retail Retail TouchPoints shopper engagement store operations Walmart

Site-To-Store Very Convenient – In Theory By Lorna Pappas, Contributing Editor Roughly 80% of merchants believe that empowering…

Executive Viewpoints September 26
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Webinar Highlights How To Succeed With Customer Loyalty Programs And Overcome SoMoLo Challenges

Many of today’s marketers rely on loyalty programs to improve customer relationships and experiences. In fact, a majority…

News August 31
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Macy’s Adopts Shopkick Mobile Rewards In All 800 Locations

As mobile and localization become even more vital pieces to the shopper marketing puzzle, retailers are utilizing strategies…

News August 6
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Big Data’s Role In The Loyalty Equation

This is Part 3 of Retail TouchPoints’ three-part Customer Loyalty Report. This feature spotlights the rise of the…

News July 31
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Serena & Lily Boosts Online Purchases With Real-Time Customization Tool

The Internet offers consumers an array of resources for accessing information, browsing inventory and purchasing items from the…

News July 11
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Benjamin Moore Optimizes Customer Engagement With Mobile Publishing

The interactive, high-definition features of tablet technology have provided retailers with an ideal outlet for boosting mobile engagement…

News June 7
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Garnet Hill Extends E-Commerce Shipping Capabilities To 100 Countries

The powers of web-based and mobile devices allow consumers to learn about international brands and merchandise more easily.…

News May 25
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