Food City Parent Company Boosts Merchant-Supplier Collaboration with Customer Insights
K-VA-T Food Stores, the parent company of Food City, has implemented SymphonyAI’s CINDE Connected Retail platform to deepen…
News March 20
Latest In: shopper engagement
JCPenney Reduces Cart Abandonment 18% with AI-Powered Shopper Engagement Tool
JCPenney has implemented a new predictive shopper engagement solution from Metrical as it works to transform and improve…
News September 13
Tokinomo Combines Sounds And Motion Technology To Help Retailers Run In-Store Campaigns
Tokinomo, a shopper engagement solution provider, combines light, sound and motion technology in a tool designed to help…
News February 27
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The Store Manager Bottleneck: Why Execution Is Retail’s Hidden Margin Killer
In today’s retail environment, store managers are no longer “just” operators. They are culture carriers, translators of strategy, problem solvers, and the primary architects of the customer experience. Every corporate…
June 1
Newegg Unifies Self-Service, Live Chat To Power Omnichannel Concierge
As a major pure play computer parts and electronics retailer, Newegg has had to prioritize the customer service…
News December 12How To Attract Millennials And Keep Them Coming Back For More
By Marci Hansen, SheerID As of last year, the Millennial generation overtook the Baby Boomers as the largest…
Executive Viewpoints September 19
Five Ways To Attract And Engage Today’s Hyper-Connected Shoppers In-Store And Online
These days the lines are blurred between in-store, digital and social shopping choices. Consumers and retailers alike are…
Executive Viewpoints September 64 Steps To Winning The Omnichannel Game
By Bernard Louvat, TouchCommerce The name of the game is omnichannel, and engaging with your customer is the…
Executive Viewpoints May 11Want To See A Better Return On Your Customer Relationships?
The Internet has given consumers real-time access to low prices, extreme discounts and flash sales. So it’s easy…
Executive Viewpoints April 2Woodman’s Foods Taps Birdzi To Personalize Offers Across Channels
Woodman’s Foods, an independent and employee-owned grocery retailer, will roll out the Birdzi Shopper Engagement platform to all…
News February 13Top Stories
