Seven Keys To Building A Next-Generation Customer Service Platform
More consumers are using mobile devices, online communities and social media to initiate customer service requests. This shift…
Features April 16
Latest In: self-service
Fanzz Empowers Shoppers With Self-Serve Tablet Stations
There are several ways retailers can integrate tablets into brick-and-mortar engagement strategies. One tactic is to equip on-floor…
News November 29IHL Survey: Kiosk Market Rebounds; Customer Usage Up To 70%
After two difficult years in 2008 and 2009, kiosk shipments rebounded in 2010, according to IHL Group’s “2011…
News July 5Top Stories
