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Top 10 Ways Connected Retailers Can See Black During The 2013 Holiday Season And Beyond

Cisco has always been keenly interested in the impact of the Internet on society. We have watched through…

Executive Viewpoints October 23
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Poor Queue Management: The Beginning Of The End Of A Sales Opportunity

Retailers spend numerous hours and resources perfecting every aspect of customer engagement. So why have so many overlooked…

Executive Viewpoints June 25
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10 Retailers Receive 2013 Channel Innovation Awards

 In its third year, Retail TouchPoints is proud to present Channel Innovation Awards to 10 deserving retail companies.…

Features May 28
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Consider Interactive Product Tours To Increase SEO And Sales

In September of 2012, a study released by research and advisory firm the e-tailing group, concluded that 54%…

Executive Viewpoints April 18
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First Insight Launches Expanded Pricing And Marketing Solutions

An upgraded suite of cloud-based analytical tools gives retailers and manufacturers visibility into optimal price points and customer…

News January 13
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Top Articles Of 2012: Customer Engagement Piques Readers’ Interest

Retailers continue to commit substantial investments in new engagement strategies that help them connect with consumers. In July…

Features December 11
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Garnet Hill, Lord & Taylor And Stride-Rite Drive Charitable Donations For K.I.D.S.

More retailers are spreading awareness, via cross-channel campaigns and transitory sales, of the charitable causes they support. In…

News September 17
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Smartphones And Social Media Encourage Boost In Back-To-School Purchases

Retailers have geared up for the back-to-school season (BTS) by rolling out interactive marketing strategies, mobile applications, and new…

Features August 17
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South Moon Under Drives 24% Conversion Rate With Shopping Cart Abandonment Email Campaign

Despite the rise of mobile and social marketing strategies, email has remained a powerful tool for retailers to…

News July 19
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