Heuristic Number 5: Consistency [FastCompany]
This social commerce image was featured in a recent FastCompany article and was created by TabJuice.com
Executive Viewpoints June 8This social commerce image was featured in a recent FastCompany article and was created by TabJuice.com
Executive Viewpoints June 8Retailers must keep pace with consumers’ demands to provide a compelling and informative customer experience ― while closely…
Features June 8Retailers have numerous opportunities to engage with customers, to provide information, answer questions and respond to complaints. To…
Executive Viewpoints June 5This is Part II of Retail TouchPoints’ multi-part feature investigating trends and developments in social media analytics and…
Features June 5Editor’s note: This article is an excerpt from Schwartz’ upcoming novel titled: Fast Shopper, Slow Store due to…
News June 5Retailers use video surveillance cameras for a host of reasons — everything from loss prevention to customer safety…
Executive Viewpoints June 5Target is taking a new approach to the store-within-a-store concept with the launch of The Shops at Target.…
News June 1As CEO of a company that is working to level the playing field between online and physical retailers,…
Executive Viewpoints May 28The Amazon Price Check app was an inevitability for the industry — smartphones eliminate information asymmetries on pricing…
Executive Viewpoints May 28