Bob Willett Shares His Perspective On Customer-Centricity
While many retailers like to believe that the customer is at the center of everything they do, few…
News April 3
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Amazon To Purchase Goodreads
Amazon announced the acquisition of Goodreads, a book recommendation web site with more than 16 million members and…
News April 1How Duane Reade, Whole Foods And Nike Tap Into Gamification
 Following is Part 2 of the Retail TouchPoints series focused on Retail Wins In Gamification. This article…
News April 1Actionable Insight From Customer Buying Patterns
Shoppers expect that when they make a purchase, they do it in groups. It is the job of…
Executive Viewpoints April 1Retail Industry Improves Customer Experience Ratings
Retailers are investing more time and money in improving the customer experience across all channels. Results from the…
Features April 1BlazeLoop Platform Delivers Real-Time Customer Data
Current and thorough customer feedback is essential for retailers striving to provide the most in-demand products, increase sales,…
News April 1Adidas Gauges The Value Of Mobile Store Locator Clicks With iProspect
Adidas chose iProspect, a digital marketing strategist, to estimate the value of each store locator click on the…
News March 29My Wireless Reduces Loss With Video Surveillance System From Plustek
My Wireless AT&T stores have implemented a digital video recording surveillance system from Plustek, a manufacturer of surveillance…
News March 27IPads Help New Retailer Immerse Customers In Flagship Store Experience
Kate Spade Saturday, a women’s clothing and accessories brand startup, has partnered with Control Group, an innovation strategy,…
News March 26Top Stories
