Latest In: retail

Virtual Assistant Ultra Harnesses Video To Engage Shoppers

Among the multiple tools and solutions available to retailers today, digital signage can help improve engagement and dwell…

Making The Most Of Mobile Messaging With Action Analytics

Mobile’s “always on” connectedness and highly personal nature makes it a perfect channel for retailers to boost engagement…

The Role Of SMS In The Digital Marketing Mix

Increasing customer engagement drives revenue, as every multichannel marketer knows. And email marketing continues to hold its own…

Zales.com Adopts BevyUp Social Collaboration Tool

Zales, a jewelry retailer, has implemented BevyUp, a collaborative online shopping platform, on the e-Commerce site. The BevyUp…

ECommera Acquires OrderDynamics

ECommera, a decision-intelligence commerce solutions provider, today announced the acquisition of OrderDynamics, a cloud order management system (OMS)…

American Eagle Outfitters turned to JDA Software to help transition and fortify two brands — American Eagle and…

Capgemini And SAP Create Packaged Solutions That Leverage Big Data

Capgemini, a technology performance consultant, announced a partnership with SAP AG to provide packaged retail business solutions for…

Mobile “Mind Shift,” Trends And Successes Discussed During Webinar

With 3 billion smartphones in use by the end of 2017, mobile is fast becoming consumers’ primary touch…

CXPA Launches New Certification Program

The Customer Experience Professionals Association (CXPA), an international non-profit organization, announced plans to launch a Certified Customer Experience…