Latest In: retail

How To Increase Customer Lifetime Value With Meaningful Engagement

For most companies, uncovering ways to reach new customers is a constant struggle. While companies often feel the…

Cutter’s Mill Implements Epicor To Leverage In-Store Customer Data

The evolution of in-store technology plays a critical role in the customer experience. For retailers, findings the right…

David’s Cookies Streamlines Supplier Collaboration With Ariba Discovery

Finding the right partner is critical to the success of retailer-supplier relationships, and can help increase profits for…

Designing A Winning Brand-Building Strategy By Kim Ann Zimmermann, Managing EditorI’ve always admired Kate Spade’s designs, but I…

Social Gifting Helps Retailers Boost Sales And Integrate Channels

  Following is Part 3 of the Retail TouchPoints series, titled: Next-Generation Social Media. This section focuses on…

Poor Queue Management: The Beginning Of The End Of A Sales Opportunity

Retailers spend numerous hours and resources perfecting every aspect of customer engagement. So why have so many overlooked…

5 Steps: Retailers Get A Handle On Big Data

For retailers, the answers to many of their most pressing questions lie in Big Data — the volumes…

BevyUp Provides Real-Time, Shared Browsing Sessions

A cloud-based shopping capability from BevyUp helps retailers close the gap between in-person and e-Commerce shopping. The interactive…

U.S. Consumers Report Fewer Financial Troubles In 2013

Consumers are reporting significantly fewer financial woes in 2013, according to The Consumer Reports Index, a measure of…