Latest In: retail

Kim Zimmermann Macy's mystery shopping retail Retail TouchPoints RTP blog terry lundgren

Terry Lundgren Goes Undercover… Sort Of

By Kim Zimmermann, Managing Editor Terry Lundgren, the CEO of Macy’s, is a fairly recognizable guy. Chances are…

Executive Viewpoints September 18
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RFID: The Key To Tracking Inventory For Omnichannel Success

Following is Part 2 of the Retail TouchPoints feature focused on inventory best practices. This article will focus…

News September 17
customer experience Interactions retail Retail TouchPoints

Maximizing Customer Experience While Minimizing The ‘Creep Factor’

It’s 3pm on Thursday afternoon and your stomach is growling. You know that you need to go to…

Executive Viewpoints September 17
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Retailers Fail To Target Customers Correctly With Email

Making well-informed decisions about marketing to prospects and customers is one of the greatest opportunities for retailers to…

Features September 17
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Placed Insights Helps Offline Retailers Study Consumer Behavior

E-Commerce retailers have access to a wealth of information on customers: the links they click, the products they…

News September 17
Alicia Fiorletta content daily news e-commerce fashion handbags hybris luxury fashion online shopping retail Retail TouchPoints social media video

Mulberry Brings Aspirational Content To The Web

Mulberry, the British luxury brand, has been lauded for exceptional quality and craftsmanship since its inception in 1971.…

News September 13
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Accenture And SAP Align To Release CMO Solution

Accenture and SAP have released a cloud-based marketing solution as part of their joint business model to provide…

News September 12
BI systems Domo retail Retail TouchPoints

Three Ways To Replace Reporting Woes With Revenue

Reports are a big deal — and the BI and analytics industry, which is slated to reach $13.8…

Executive Viewpoints September 9
consumer service financial services mobile research retail Retail TouchPoints

Almost 50% Of Emails Are Opened On Mobile Devices, But Desktop Still Prevails

Consumers open nearly half of all emails on a mobile device, according to a report recently released by…

Features September 9
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