WoMI Revealed As Next-Generation Customer Experience Metric
Simple evaluations of customers’ shopping experiences can deliver the analytics retailers need to assess and improve the customer…
Features November 18
Latest In: retail
MICROS Commerce Platform Merges Customer Experiences Across Channels
Integrating customer touch points to provide an optimal customer experience remains a major challenge for retailers. MICROS Systems,…
News November 18AnyGuest.com Taps Epson To Enhance Guest Ordering Application
AnyGuest.com, a mobile application designed to provide real-time food and drink ordering in restaurants, now is partnered with…
News November 18Innovating From Within: How To Push For Change Despite Current Success
Clay Olivier, CEO, Volusion, Inc. It all started on a pleasant September day, where, at the 2008 Web…
Executive Viewpoints November 15Rue21 Celebrates E-Commerce Launch With Social Campaign
Rue21, a specialty apparel retailer for young men and women, recently launched a new e-Commerce site to offer…
News November 13Family Dollar Seeks Shrink Reduction With Checkpoint EAS
Comprehensive loss prevention strategies can help U.S. retailers combat the $54 billion they lose to shrink each year.…
News November 13Introducing RTP Retail RoundTables!
In September 2013, the Retail TouchPoints team held its first Retail RoundTable in NYC, featuring Steve Rowen of…
Executive Viewpoints November 12Showrooming Turns Merchandising On Its Head
As long as people have been shopping, they’ve tried to purchase products at the lowest possible price.…
News November 11Making The Case For Store IT Upgrades
The competitive race to offer a superior customer experience through digital technology often hits a familiar bottleneck: aging…
Executive Viewpoints November 11Top Stories
