Latest In: Retail ThinkTank: Featured in Omnichannel Strategy (2024)

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AllSaints' new app is already a hit with more in store.

How AllSaints’ New App is Engaging its Most Loyal Customers to the Tune of 5X Higher  Conversion

Brand apps are a tough needle to thread. They offer the chance to deliver a better mobile experience,…

Features April 29
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A man uses the self-checkout at Dollar General.

Despite Recent Bad Press, Self-Checkout is Here to Stay. Here’s Why.

This is the first part of our two-part series, “From Self-Checkout to Just Walk Out: A Look at…

Features April 25
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Ikea Creates Training Ecosystem to Support AI Literacy for 3,500 Employees

Ingka Group, parent company of Ikea Retail, has set ambitious targets for boosting the AI literacy of its…

News April 22
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Mint House location in Philadelphia.

A New Take on ‘Native Retail’: Boutique Hotel Chain Mint House Lets Travelers Shop Their Stay

It’s an experience common to almost every traveler — you stay at a hotel and fall in love…

Features April 18
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Untuckit is Setting Sights on Expansion and Internal Visibility is Helping it Get There

Untuckit has been on a multifaceted growth path in 2024. The apparel retailer is expanding its brick-and-mortar footprint…

Features April 15
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CVS Health Identifies Closed-Loop Feedback as its Customer-Centricity Unlock

Today’s consumers are asked to rate their experiences multiple times per day. You can hit a smiley face…

Features April 8
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A Walmart Connect TV wall.

Walmart Connect Extends Retail Media Reach with More In-Store Opportunities, Access for Non-Endemic Advertisers

Walmart plans to take its Connect retail media offering “to the next level” this year, by expanding access…

News April 2
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Casper's new CEO outlines his turnaround plan for the DTC disruptor.

Casper CEO’s Roadmap to Profitability: Control Costs, Expand Wholesale and Cater to Customers

Joe Megibow may be new to the CEO role at Casper, but he’s very much a known entity…

Features April 1
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Homepage of the Shop Premium Outlets marketplace.

How Shop Premium Outlets is Helping Brands ‘Light Up’ Excess and Outlet Inventory

It’s been more than four years since mall operator Simon launched its ecommerce joint venture with Rue Gilt Groupe, and…

Features February 14
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