How Article Used Data To Pivot During COVID
Article takes a data-driven approach to all things CX. When COVID first hit, the DTC furniture company found…
Features July 28
Latest In: Retail Reset: Featured In Logistics & Fulfillment
Why Vitamin Shoppe Could Continue BOPIS, Curbside And Contactless Payment Well Beyond COVID-19
Like other essential retailers, Vitamin Shoppe had to quickly ramp up services like BOPIS, curbside pickup and contactless…
Features June 1
A Data-Driven Approach To Keeping Shelves Stocked During COVID-19
The pandemic’s effect on supply chains and the related surge in home cooking has posed a new challenge…
Features May 19
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The Store Manager Bottleneck: Why Execution Is Retail’s Hidden Margin Killer
In today’s retail environment, store managers are no longer “just” operators. They are culture carriers, translators of strategy, problem solvers, and the primary architects of the customer experience. Every corporate…
June 1
CX And Curbside Lessons From Batteries Plus Bulbs
Like many essential retailers, Batteries Plus Bulbs has had to manage the challenges of operating during a pandemic…
Features May 5Top Stories
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