From Checkout to Trust Layer: How Merchants Can Prepare for Agentic Commerce
For more than two decades, online checkout, from the “buy now” button to the credit card prompt to…
Executive Viewpoints April 22
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7 Ways Retailers Should Prepare their Sites for the Rise of AI-Powered Buying
AI-driven shopping has moved from a pipe dream to reality, and it is already reshaping how online purchases…
Executive Viewpoints March 3
Topshop Hosts AI-Driven Shoppable Runway Show with Help from PayPal, Google Cloud
Last week, Topshop and partners PayPal, Google Cloud and THG Studios set a new world record for hosting the…
News March 2
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The Store Manager Bottleneck: Why Execution Is Retail’s Hidden Margin Killer
In today’s retail environment, store managers are no longer “just” operators. They are culture carriers, translators of strategy, problem solvers, and the primary architects of the customer experience. Every corporate…
June 1
When Bots Shop: Why Brands Should Stop Ignoring ChatGPT Commerce and Start Designing for it
As OpenAI expands ChatGPT’s commerce capabilities through partnerships with Shopify, Walmart and PayPal, a quiet transformation is underway.…
Executive Viewpoints February 3
Why Most Retail Apps Become Ghost Towns
Engagement is the key driver of measurable growth in retail. Loyalty programs are no longer punch cards and…
Executive Viewpoints January 23
Etsy, Shopify Among Early Partners for Microsoft’s Copilot Checkout
Microsoft is following ChatGPT’s lead with the debut of checkout capabilities in its AI-powered assistant Copilot. Among the…
News January 9
Instacart Launches ChatGPT Integration Encompassing In-App Checkout
Instacart has launched an app on ChatGPT offering end-to-end shopping, including the platform’s Instant Checkout feature, all within…
News December 8
Agentic Commerce is a Huge Opportunity for Retailers; it’s Also a Liability Storm
AI agents that shop on behalf of consumers are moving from concept to reality. Visa and Mastercard are…
Executive Viewpoints November 3
Agentic Commerce Meets Retail ROI: How the Affiliate Model Powers the Future of AI-Led Shopping
When autonomous shopping agents start making product decisions on behalf of consumers at scale, the retail world will…
Executive Viewpoints October 9Top Stories
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