How Returns Drag Down Sustainability Efforts (and what Retailers can do About it)
It’s becoming increasingly clear that returns have costs that go well beyond the financial. Each year in the…
Features May 11
Latest In: Optoro
Optoro Helps Retailers Make Returns Easier, More Profitable and More Earth-Friendly
Returns technology provider Optoro aims to help retailers make returns easier for customers, more profitable for the company…
News March 25
In the Wake of ‘Returnageddon’ Retailers Seek New Solutions to an Age-Old Problem
It was the kind of “-geddon” that could be seen coming from a mile away — a perfect…
Features March 2
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The Store Manager Bottleneck: Why Execution Is Retail’s Hidden Margin Killer
In today’s retail environment, store managers are no longer “just” operators. They are culture carriers, translators of strategy, problem solvers, and the primary architects of the customer experience. Every corporate…
June 1
UPS Forecasts 23% Increase in Returns Compared to Peak 2020 Period
UPS expects to handle 8.75 million returns during the week of Jan. 4, 2021, a 23% rise from…
News January 8
Staples Enables Contactless Returns in 1,000+ Stores
Staples will launch contactless returns for online purchases in more than 1,000 of its stores across the U.S.…
News October 8
How Retailers Can Control Costs Even As Return Rates Climb
Returns are a cost of doing business for any retailer. But despite representing $309 billion in lost sales…
Features September 3
How Retailers Can Prepare For Returns Shifts And Spikes Due To COVID-19
In the midst of the COVID-19 pandemic, retailers face unique pressures: brick-and-mortar stores are closed, consumer spending has…
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