Latest In: omnichannel

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Retailers, Meet the New Omnichannel Jane: Using Customer Data and Predictive Analytics to Reach the Omnichannel Holy Grail

By Rama Ramakrishnan, CEO, CQuotient The word “omnichannel” might be the most dominant word in retail in 2013.…

Executive Viewpoints December 16
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Get The Omnichannel Scoop From #RetailCCS

It has been a hectic week for the RTP team, and the holiday season isn’t to blame. (This time.) No,…

Executive Viewpoints December 12
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Analyzing The Customer Experience To Drive Cross-Channel Growth

Regardless of a retailer’s category or price point, customers are central to a company’s overall success. Whether they’re…

Features December 11
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Cross-Channel Fulfillment Takes Priority Over Other Omnichannel Initiatives

Many retailers are establishing their plans for creating a seamless, omnichannel customer experience. New research from OrderDynamics and…

Features December 10
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Online And Mobile Generate Record Revenue During Thanksgiving Weekend

Results from Thanksgiving weekend confirm that e-Commerce and mobile accounted for more sales than any previous year, and…

Features December 9
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Five Retail Trends To Watch For In 2014

By Scott LiPera, Global Practice Lead, Commerce & Content, eClerx   The retail industry is undergoing a rapid…

Executive Viewpoints December 9
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Retailers: Say Hello To Situational Analytics

By Cassie Lancellotti-Young, VP, Optimization & Analytics, Sailthru   Voltaire once said that “with great power comes great…

Executive Viewpoints December 6
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Is Your Business Ready For The Omnichannel World?

Omnichannel strategies have fast become a key priority for most retailers. In a recent survey of 125 retailers…

News December 3
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RSR Releases Survey To Help Retailers Evaluate Omnichannel Maturity

Retail Systems Research (RSR) is seeking respondents for its Omnichannel Maturity Survey, which will help assist retailers in…

News November 27
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