Latest In: omnichannel

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Building The Omnichannel: From Marketing Vision To Technical Reality

By Alex Brown, CEO, 10th Magnitude  On Dec. 19, 2013, Ian Goldman of Celerant Technology wrote a great…

Executive Viewpoints January 10
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Direct Wines Improves Organizational Alignment With Predictix

To become a successful omnichannel organization, a retailer must improve alignment between all facets of the business, including…

News January 8
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Zendesk Help Center Advances Omnichannel Customer Self-Service

Successful omnichannel retailers provide seamless and consistent brand experiences ― which include customer self-service ― regardless of how…

News December 31
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IDC Retail Insights: Marketing, Supply Chain And Big Data On Radar For 2014

Renewed investments in sourcing, marketing and Big Data are among the retail developments forecast for 2014 by IDC…

News December 30
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Murdoch’s Ranch & Home Supply Taps EPiServer For Upscale Online Experience

For companies first venturing into the e-Commerce space, the process may seem a little daunting, particularly if the…

News December 27
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Integrated Strategies Create Omnichannel Success

Almost every retailer would like to successfully leap into the omnichannel universe and begin converting customers online, in…

Executive Viewpoints December 19
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Larry Freed Shares Lessons Learned From “Innovating Analytics”

Businesses across industries can mine significant value from collecting, analyzing and leveraging customer feedback and data. Not only will leveraging…

Executive Viewpoints December 19
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Julep Brings The Brand To Life With NYC Pop-Up Shop

By Alicia Fiorletta, Senior Editor I have to admit that it’s difficult for me to discuss Julep or…

Executive Viewpoints December 18
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Duane Reade Delivers Social ROI With Facebook Contest

Duane Reade has launched the “Show Us Your Party Legs” Facebook photo contest, a three-week-long omnichannel marketing campaign…

News December 18
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