Latest In: omnichannel

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UK Startup Bridges Store And Mobile With Real-Time Inventory Data

Although all Brexit-related news continues to stay top-of-mind for UK retailers and consumers, one startup is going full…

News July 13
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How To Capitalize On 16% Growth Rate For Auto Parts E-Commerce

In the “bad old days” of shopping for  auto parts, they were purchased at local dealers with limited…

Features July 12
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Fender Uses Visual Tools To Facilitate Custom-Designed Guitar Sales

Unless you happen to be a guitar-smashing heavy metal rock star, it’s unlikely you’ll be buying multiple guitars…

Features July 5
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Store Associates Continue To Be Overlooked Despite Rising Tech Investments

As retailers continually focus more on technology to bolster their omnichannel efforts, with 87% of retailers expecting their…

News July 5
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Survey: Associate Interactions Boost Transactions And Repeat Purchases

A common modern retail myth is that customers do not want sales associates to approach or interact with…

Features July 1
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For 42% Of Consumers, Amazon Will Be The Prime Holiday Destination

As the holiday season nears, retailers’ concerns about Amazon’s dominance are no joke: 42% of U.S. consumers reported…

News June 28
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Beauty Retailer Boots UK Deploys IBM Analytics-Powered Mobile Sales App

Boots UK, a pharmacy-led health and beauty retailer that is part of the Walgreens-Boots Alliance, has partnered with…

News June 23
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Have Returns Policies Become Too Customer-Friendly?

Omnichannel retailers in heated competition with Amazon have loosened many of the traditional restrictions on product returns, from…

Executive Viewpoints June 22
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Walmart Seeks Faster China Growth Path In Deal With Alibaba Rival

Walmart has agreed to sell its Chinese online operations to the country’s second-largest e-Commerce company, JD.com, as it…

News June 21
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