Creating New Touch Points In OmniCommerce: iPads In Dressing Rooms
Recently, Nordstrom announced that it is considering the possibility of installing iPads in its dressing rooms. Although it…
Features September 20
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J.Crew, L.L. Bean And Net-A-Porter Among Best Online Customer Service Providers
Retailers across all channels are committed to improving the customer service experience. But which online retailers are doing…
Features September 11Catalog Spree Exceeds 500 Million Page Views
Catalog Spree, a company that provides personalized digital shopping experiences to consumers, announced that it has surpassed 500…
News September 4Successful Email Campaigns Focus On Personalization
By Alicia Fiorletta, Associate Editor More consumers are turning to their mobile devices and social media to connect…
Executive Viewpoints August 28CoffeeTable Offers Detailed Data On Catalog Engagement
Today’s multichannel retailers are assessing the effectiveness of paper catalogs in order to determine their long-term value. This…
News July 16Apple, Costco Named Among Top 100 Best Retailers To Work For
The Retail Life, an online retail community, recently announced its first annual list of 2012 100 Best Retailers…
News February 14Competing Beyond Price To Maximize Customer Loyalty
Following is Part 3 of the Retail TouchPoints series focused on Pricing Challenges In An Omnichannel World.…
News February 4Does the “F” in F-Commerce Stand for “Flop”?
Facebook has certainly drawn its share of grief this year. There’s the mishandled IPO and a stock price…
Executive Viewpoints November 12Avoiding Mistakes That Could Halt Holiday Revenues
As retailers gear up for the holiday shopping season, many could miss critical Q4 sales by not realigning…
Features October 22Top Stories
