97% Of Retailers Match Santa And Fulfill Christmas Delivery Promises
Although retailers are under immense pressure to ship products at the last minute during the holidays, it appears…
News December 27
Latest In: Nordstrom
Kohl’s, Apple Provide Best Cross-Channel Experiences
With consumers increasingly blind to which “channel” they use during their multi-touch point shopping journeys, it’s no longer…
Features December 15Nordstrom Taps Chatbots To Assist Holiday Shoppers
Nordstrom is jumping on the chatbot bandwagon for the holidays. The retailer has partnered with Snaps, a New…
News December 12
Macy’s, Kohl’s And Nordstrom Shoppers: Who Are They Really?
As retailers seek ways to more accurately target promotions, advertising and other types of engagement to their customers,…
Features November 23
After Lackluster Q3, Department Stores Tighten Inventory And Rethink Real Estate
As consumers continue to prefer Amazon and off-price brands, traditional department stores and big box players have struggled…
News November 17Macy’s Brings Brookstone To 347 Stores Nationwide
In another move to enhance the in-store experience, Macy’s has launched a new partnership with Brookstone to bring…
News October 20
Nordstrom Focuses On Mobile App, New Leadership Team To Engage Shoppers
In this exclusive interview with Shea Jensen, Vice President of Customer Experience at Nordstrom, Retail TouchPoints delves into…
Features October 18
Pinterest: The Not-So-Social Network That Generates Big Benefits
Pinterest Founder and CEO Ben Silbermann often protests that Pinterest is not a social media platform. Instead, it’s…
Editor's Perspective September 27
Nordstrom Promotes Worzel To E-Commerce President
Nordstrom has appointed Ken Worzel as President of Nordstrom.com. In his new role, Worzel will be responsible for…
News September 23Top Stories
