#RIC18: Unlocking The Secrets Of Gen Z Shoppers
Retailers are engaged in a “race for relevance” as they try to meet the needs not only of…
Features May 3
Latest In: Millennials
The New Rules For Retail Credit: What Younger Shoppers Really Want In 2018
The stereotype is widespread: Younger consumers are spooked by parents’ debt misadventures, stressed by college loan repayments and…
Executive Viewpoints April 2
The Real Retail Shakeup: A Split Between Value And Experience
The media may be quick to proclaim retail doom, but the industry’s upheaval is more of a renaissance…
Features April 2Emotional Intelligence Needed To Guide Millennials’ Online Shopping
New research has revealed that younger generations, especially Millennials, tend to be influenced by emotional factors when shopping…
News October 11
Marketing To Millennials: Exclusive Q&A On Generational Brand Loyalty
For retailers, the Millennial generation can be a tough nut to crack, as it is now the nation’s…
Features September 28L’Oréal Brings Digital Personalization To Hong Kong Millennials
L’Oréal has selected Emarsys, a global marketing cloud company, to support its digital transformation strategy by providing highly personalized…
News September 15ALDO VP Says ‘Omnichannel’ Thinking Must Go Away
By Glenn Taylor, Senior Editor As a Millennial, I certainly get very curious whenever I hear about retailers’…
Executive Viewpoints March 9
Surprising Customer Service Lessons From 2016
2016 was a strong year for retail thanks to low unemployment, reduced interest rates and increased consumer confidence…
Executive Viewpoints March 7Can Lagging Luxury Brands Stage A Comeback In 2017?
By Glenn Taylor, Senior Editor Department stores’ woes have captured the headlines, but unfortunately they’re not the only…
Executive Viewpoints February 14Top Stories
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