High-Quality Data is the Key to Unlocking the Power of Generative AI in Retail
When generative AI burst into the public sphere last year — in the form of Microsoft and OpenAI’s…
Executive Viewpoints November 14
Latest In: microsoft
Starbucks Unveils Evolved ‘Reinvention’ Plan
Starbucks has added new flavor to its long-term growth strategy in what it is calling the “Triple Shot…
News November 3
Encourage Your Customers to Call Again. Here’s How.
Phone-based customer service, or voice, is well established as the most commonly used and the most tightly managed…
Executive Viewpoints October 17
1-800-Flowers Launches Corporate Gifting Platform
1-800-Flowers.com has introduced SmartGift for Business to help business customers manage corporate gifting programs, automate sends, create a…
News October 14
Amazon Invests $4 Billion in AI Company Anthropic
Amazon will invest up to $4 billion in Anthropic and gain a minority ownership position in the company,…
News September 25
White House Gets ‘Responsible AI’ Commitments from Amazon, Google, Meta and More
Some of the biggest names in AI — including Amazon, Google, Meta, Microsoft and OpenAI — have voluntarily…
News July 25
IoT in Retail: Top 5 Use Cases and Real-Life Examples
Connecting the world of physical objects into a smart network, IoT technology brings new business opportunities for retailers…
Executive Viewpoints July 17
AI in Retail: We had Questions; Human Experts (not ChatGPT) Provided the Answers
Editor’s note: This is the fifth and final article in our series on AI in retail (though we’ll…
Features April 11
TikTok CEO, Facing Congressional Grilling, Touts U.S.-Based Data Protection Unit
TikTok CEO Shou Chew, testifying on March 23 before the House Committee on Energy and Commerce, pushed back…
News March 23Top Stories
