Latest In: loyalty

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J. Hilburn Drives $250,000 In New Sales With Social Referral Program

Referral programs and word-of-mouth campaigns are optimal ways to boost brand awareness and conversion rates via social networking…

News December 26
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Lucky Brand Doubles Conversion Rates And Increases E-Commerce Revenue By 300% With Email Remarketing Solution

Today’s deal-savvy shoppers are utilizing price comparison applications and search strategies across channels to ensure they’re receiving the…

News December 19
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Digital Gift Card Services Increase Loyalty, Create Seamless Exchange And Redemption Process

Gift card purchases are expected to reach $100 billion in sales by 2012, according to research firm TowerGroup…

News November 28
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Optimizing In-Store Customer Service During The Holiday Shopping Season

Black Friday is days away and retailers are arming store associates with excess inventory to satisfy shoppers looking…

News November 21
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Retail Workforce Management Is About Understanding The Customer Experience

I don’t know about you, but I take most of the articles I read about the retail customer…

Executive Viewpoints October 5
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Stepping Up Customer Loyalty In A Mobile, Social World

Part 1 of the Retail TouchPoints Customer Loyalty Report As shoppers devote more time to social media and…

News August 25
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HauteLook Implements RightNow To Empower Shoppers In Multi-Channel Buying Experience

Retailers need to keep up with the multi-channel needs of today’s shoppers by providing personalized and engaging experiences.…

News July 27
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Stop & Shop Pilots Mobile Check-Out Application To Enhance In-Store Shopping Capabilities

Stop & Shop is optimizing the grocery shopping experience with the pilot of a new application that is…

News July 20
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Facebook/Loyalty Combo Sends Coupons To Friends For Items Just Purchased

Imagine if just a fraction of the 500 million Facebook users connected with just a few of their…

News April 12
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