3 years ago Retailers: Follow The Professional Sports Playbook To Improve In-Store Experience The death of brick-and-mortar has been predicted for some time now, and it’s hard not to give in to the panic when…
4 years ago Employees Are The Key To A Successful Product Launch A new product launch is an exciting time for a brick-and-mortar retailer — there’s so much potential for the company’s brand image,…
4 years ago What ‘Black Friday In July’ Taught Retailers This Holiday Season Amazon Prime Day — or “Black Friday in July” — offered several lessons for retailers to not only help them plan for…
4 years ago How CX Will Make This Holiday Less Apocalypse And More Revival As autumn moves into full swing, retailers work to finalize their preparations ahead of the holiday shopping surge. Each year, the fourth…
5 years ago Macy’s Acquires NYC Concept Shop STORY Macy’s has acquired STORY, an innovative pop-up concept store based in New York City. The retailer’s founder and CEO Rachel Shechtman will…
6 years ago Despite Hype, Don’t Expect Quick Adoption Of Robotics In Retail Judging by the buzz at the 2017 NRF Big Show, artificial intelligence-driven in-store robotics is one of the hottest trends in retail….
6 years ago NRF 2017: Personalization, Deep Analytics And Talking Robots This year’s NRF Big Show did not disappoint. The show floor was busy and energetic from Sunday through the end of the…
6 years ago Study: Home Depot, Macy’s, Nordstrom Provide Best In-Store Mobile Experiences As mobile continues to be a driving force in how consumers shop today, a recent report from DMI, a provider of end-to-end…
6 years ago Top Stories Of 2016 Spotlight Out-Of-The-Box Engagement Strategies 2016 was a year of retail disruptors creating unique shopping experiences. Retailers stepped up their game this year by utilizing social media,…
7 years ago Pirch Enhances Showroom Experience With Multi-Function Tablets Luxury home appliance retailer Pirch has taken customer engagement to a new level by integrating Microsoft Surface Pro 4 tablets into the…
7 years ago Four Mobile UX Features For A Better In-Store Experience Up 39% since 2009, global mobile penetration is providing consumers with the freedom and flexibility to make purchases from just about anywhere….
7 years ago New Ways Tech Can Reinvent The Shopping Experience To some degree, there’s no need to visit a brick-and-mortar store in 2016. In sections of New York City, for instance, you…
Neiman Marcus Shares Insider Tips on Retiring Monolithic Tech and Embracing Modern, Composable Architecture