Latest In: human touch

Achieving The Right Balance In Retail – High Tech And Human Touch

There’s an ever-so-thin line between customer engagement and enragement. Wouldn’t you agree? Between the two are many tipping…

Executive Viewpoints April 11

Edgecase Research: Online Retailers Need To Add The ‘Human Touch’

Despite the rise in online sales, e-Commerce conversion rates are still significantly low compared to in-store results, according…

News January 20