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Black Friday Football Post-Game Report: A Win for Amazon, but Room for Growth

PepsiCo C-Suite Execs Reveal Strategies for Engaging Time-Starved Shoppers

Solving the Shopping Mall ‘Identity Crisis’ with Community Data and Careful Curation

Inside the Real-World Santa’s Workshop that is PersonalizationMall.com

Touchland CEO Reveals 5 Social Media Best Practices for the Holidays

How True Classic is Bringing its Digital Strengths into the Physical World

holiday returns

How to Tailor Return Strategies to New Holiday Shopping Patterns

It might seem counterintuitive for retailers to focus on returns when they are so focused on trying to convince customers to buy…

NRF: For Every $1B in Sales, Retailers Incur $166M in Returns

Approximately 16.6% of all U.S. retail sales in 2021, or $761 billion in merchandise, will be returned this year, according to a…

4 Last-Minute Tips To Mitigate Holiday Returns Challenges

For retailers, the morning-after New Year’s hangover has nothing to do with alcohol and almost everything to do with returns. In fact,…

Amazon Expands Free Holiday Return Policy To ‘Millions’ Of Items

With shoppers expected to return $41.6 billion worth of merchandise bought online this November and December, according to a study by CBRE…

51% Of Shoppers Avoid Retailers With Strict Return Policies

As the holiday season concludes, retailers now must manage an influx of returns. This period is critical in setting the tone for…

E-Commerce Growth Spawns Unwanted Side Effect: More Holiday Returns

As the 2015 holidays come to a close, retailers are tasked with handle their annual flow of product returns. The pickiness of…

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Ingredients for Holiday Marketing Magic: Agility, Creativity and Personalization

For 65% of Consumers, Companies’ Sustainability Profile Influences Purchase Decisions

Turn Payments into a CX Differentiator with BNPL, Digital Wallets and Better Orchestration

How to Grow Your Retail Business with Connected TV

Advertisers Shifting Spend from Search to Social

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