How Everlane Plugged Fraudulent Returns Leaks, Saving more than $30K Per Month
Returns are a numbers game, and mostly the numbers don’t favor retailers, particularly ecommerce merchants. In October 2025…
Features March 24
Latest In: happy returns
NRF Forecasts Nearly $850 Billion in Returns in 2025, Slight Decrease from 2024
The National Retail Federation (NRF) is forecasting a 15.8% return rate in 2025, totaling $849.9 billion, according to…
News October 15
Ulta Debuts Online Marketplace Open Exclusively to Brands
Ulta Beauty’s online marketplace is now live on the beauty retailer’s website and app. Plans to add a…
News October 14
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The Store Manager Bottleneck: Why Execution Is Retail’s Hidden Margin Killer
In today’s retail environment, store managers are no longer “just” operators. They are culture carriers, translators of strategy, problem solvers, and the primary architects of the customer experience. Every corporate…
June 1
FedEx Launches Returns Service with 3,000 Dropoff Locations
FedEx has introduced FedEx Easy Returns, a box- and label-free returns solution supported by approximately 3,000 brick-and-mortar dropoff…
News March 26
Returns and Fraud are on the Rise — Happy Returns Wants to Help
Inside a large warehouse in Pennsylvania, dozens of black robots dart and swirl across a polished concrete floor.…
Features January 23
NRF Expects Returns to Ramp Up Again in 2024, Accounting for 16.9% of Annual Sales
Total returns are projected to reach $890 billion in 2024, up from the estimated $743 billion of merchandise…
News December 5
Revolve Group Launches Mobile Fashion Game Alongside LA Holiday Pop-Up
Millennial and Gen Z-focused fashion retailer Revolve Group is bringing its Revolve and FWRD brand segments to new…
News October 31
Shein Shoppers can Now Make Returns at Forever 21
Popular shopping app Shein has expanded its partnership with Forever 21 to allow its customers to return orders…
News May 1
Building Loyalty Without Breaking the Bottom Line: the Dual Shipping Dilemma for Ecommerce Merchants
Online shopping is now easier than ever before, enabling consumers to purchase everything from socks to a dining…
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