How Home Depot, Macy’s and Ulta Beauty are Leveraging AI for Customer-Facing Convenience
Retailers are reshaping the shopper journey with AI-powered tools, and like everything else about this technology, it’s happening…
Features April 22Retailers are reshaping the shopper journey with AI-powered tools, and like everything else about this technology, it’s happening…
Features April 22For more than two decades, online checkout, from the “buy now” button to the credit card prompt to…
Executive Viewpoints April 22This spring at its flagship store in Las Vegas, Puma will introduce AI Store Concierge, a multilingual AI-powered…
News March 23Last week, Topshop and partners PayPal, Google Cloud and THG Studios set a new world record for hosting the…
News March 2When Google CEO Sundar Pichai took the stage at the NRF Big Show last month it was a…
Features February 3Albertsons has launched its AI shopping assistant, designed to execute complex tasks such as providing “fridge cleaner” recipes…
News December 3Albertsons has added For U Travel, a booking service for both air and non-air travel, into its For…
News September 23Albertsons will be the first retailer to bring the new Google Cloud Conversational Commerce agent to market via…
News September 10In the past few years, retailers have made steady progress across the customer journey. As lines between channels…
Executive Viewpoints July 4