Latest In: gen AI

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Amazon Makes Alexa+ Free for All Prime Members, Expands Access for Non-Members

[Update from Feb. 6, 2026] One year after it first unveiled an upgraded Alexa+, Amazon‘s voice-based AI assistant…

News February 27
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CTV is democratizing TV advertising.

How the Rise of Streaming is Democratizing TV Advertising

As connected TV (CTV) rapidly becomes the dominant method for consuming television, it also has become the fastest-growing ad…

Features February 21
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AI Successes from L’Oréal, Lowe’s and Walmart Bring Context to the AI Conversation

Artificial intelligence has, not unsurprisingly, been a headline topic at the NRF Big Show, and NVIDIA is undoubtedly…

Features January 13
AAFES Army & Air Force Exchange Service chatbot customer service chatbot gen AI generative AI Manhattan Associates
Army & Air Force Exchange homepage.

Army & Air Force Exchange Deploys AI-Powered Customer Service Chatbot

The Army & Air Force Exchange Service (AAFES), a retailer serving American soldiers, airmen, guardians and their families,…

News December 17
AI gift finder ai shopping assistant gen AI generative AI Target Target x Taylor Swift
Target has unveiled a new AI-powered gift finder for kids' toys.

Target Adds New AI-Powered Shopping Tools

Target has joined the likes of Nordstrom, Amazon, Etsy and Walmart with the launch of new generative AI-powered…

News December 9
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Puma Taps Google Cloud, Meta for Personalized Product Images, XR Shopping Experience

Puma is sprinting into the world of advanced ecommerce with new experiences developed in partnership with Google Cloud…

News September 30
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Updates from YouTube's Made On YouTube event for creators.

YouTube Sharpens Appeal to Creators with New Gen AI Tools, Earning Capabilities

Last week at its annual “Made on YouTube” event for creators, the Google-owned video platform unveiled a suite…

News September 23
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Amazon's AI shopping assistant Rufus is now available for all U.S. shoppers.

Amazon Makes AI Shopping Assistant Rufus Available to All U.S. Shoppers as Prime Day Kicks Off

Amazon has made its generative AI-powered conversational shopping assistant Rufus available to all U.S. customers the day before…

News July 15
AI chatbot empowering store associates gen AI generative AI Target tools for store associates
Target’s new gen AI-powered chatbot, Store Companion, is designed to make team members’ jobs easier.

Target Launches Gen-AI Chatbot for Store Associates Chainwide

Target plans to roll out a new gen AI-powered chatbot designed to aid store associates in nearly all…

News June 20
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