Creating A Returns Process That Works For Everyone
While e-Commerce sales skyrocket, online returns are growing at an even faster rate. When it comes to online…
Executive Viewpoints February 21
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The 4 Most Overlooked Touchpoints In Online Retail
Over the past decade, retailers have poured tremendous amounts of resources into creating and maintaining their e-Commerce sites,…
Executive Viewpoints February 21
Global Commerce, Mobile Initiatives Top E-Tail Challenges In 2017
In an exclusive pre-event Q&A with Retail TouchPoints, eTail Division Director Lori Hawthorne shares her insights on the…
Executive Viewpoints February 15
Behind-The-Scenes Look: How To Start Preparing For Successful Holidays
As the trees come down and the decorations are boxed away, smart retail brands are already working away…
Executive Viewpoints February 14
Messaging Mavens: The Utility Of Chatbots Across Demographics
We’ve come a long way since the days of AIM and SmarterChild. The world of chatbots is emerging…
Executive Viewpoints February 14
Avoiding Regulatory Wrist Slaps: Retailers Face Stiffer Recall Penalties
Even though the brunt of product recalls falls on manufacturers, retailers have an obvious stake in quickly and…
Executive Viewpoints February 14
All CIOs Want For 2017…Is Unified Commerce
November 25, 2016 lived up to its name for many retailers, signaling the start of holiday shopping and…
Executive Viewpoints February 7
The Four C’s Of Avoiding The Holiday Hangover
Dependable, competent seasonal employees are essential to business success. Any retail human resources department will tell you that…
Executive Viewpoints February 7
How Retailers Can Grow Their Customer Base With Gift Card Programs
Whatever goods or services you sell, whether you do business primarily online or in a brick-and-mortar location —…
Executive Viewpoints February 7Top Stories
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