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Cheers To Retailers Focused On Social Good

By Debbie Hauss, Editor-in-Chief I am happy to report that I’m hearing about a lot of retail companies…

Executive Viewpoints April 26
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Is Playing ‘Catch-Up’ With Same-Day Delivery Worth The Effort?

By Glenn Taylor, Associate Editor Amazon’s recent expansion of its same-day delivery service to 11 more U.S. cities…

Executive Viewpoints April 12
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Retailing 101, Set To Broadway Music

By Adam Blair, Executive Editor Recently I was lucky enough to see a beautiful revival of the 1963…

Executive Viewpoints April 5
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The 3 Basics Of Customer Service We’re Probably Not Getting Right

By Debbie Hauss, Editor-in-Chief Recently I had the opportunity to listen to an inspiring presentation by Horst Schulze,…

Executive Viewpoints March 29
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How To Avoid Free Fall After A Retail Merger

By Glenn Taylor, Associate Editor Despite attempts to muster a turnaround effort with the launch of the Tailored…

Executive Viewpoints March 22
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Can Big Data Tools Keep Pace With IoT Growth?

By Adam Blair, Executive Editor If you’ve spent time expanding your analytics capabilities to deal with the complexities…

Executive Viewpoints March 15
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Internal Solution Development: Retail Comes Full Circle

By Debbie Hauss, Editor-in-Chief Cloud and SaaS have been terms in our everyday conversation with retailers during the…

Executive Viewpoints March 1
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Building International Success Via Localized Personalization

By Adam Blair, Executive Editor Achieving meaningful levels of localization and personalization is difficult enough when a retailer…

Executive Viewpoints February 16
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Building International Success Via Localized Personalization

Achieving meaningful levels of localization and personalization is difficult enough when a retailer is operating in its own…

Editor's Perspective February 16
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