Avenue, Now Digital-Only, Secures Physical Sites For Returns
Plus-size women’s apparel brand Avenue, which closed its brick-and-mortar stores following its August 2019 bankruptcy, will nevertheless be…
News January 30
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Rothy’s, Draper James Cut Return Rates After Adopting ‘One-Click’ Exchange
Rothy’s and Draper James have increased online product exchange rates after implementing the Happy Returns online return and…
News October 22Cost Plus World Market Will Host ‘Return Bars’ Chainwide
Following an 11-store pilot program that began in April, Cost Plus World Market will host Happy Returns Return Bars…
News September 24
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The Store Manager Bottleneck: Why Execution Is Retail’s Hidden Margin Killer
In today’s retail environment, store managers are no longer “just” operators. They are culture carriers, translators of strategy, problem solvers, and the primary architects of the customer experience. Every corporate…
June 1
Exclusive Q&A: Can Happy Returns Defuse Online’s ‘Ticking Time Bomb’?
It’s certainly understandable that more than one industry expert has referred to returns as the “ticking time bomb”…
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