2 years ago Four Real-Life Examples Of How Agility Unlocks CX Innovation In E-Commerce Consumers are getting harder and harder to impress. The bar for what makes a standout customer experience (CX) is rising every year. …
6 years ago IKEA, Best Buy And Amazon Make ’25 Worst Companies To Call’ List Being stuck on hold is a drag at any time of the year, but it’s particularly irksome during the holidays, when demands…
14 years ago Domino’s Delivers Cost Savings, Data Security With Install of Thin-Client POS With customer data security and current economic concerns top-of-mind at Domino’s, the 8,200-store pizza delivery chain expedited the implementation of new thin-client…
Omnichannel Orchestration: How to Optimize Inventory Amid Shifting Consumer Behaviors & Industry Disruptions