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Retailers like Sephora and Coach are democratizing access to data, empowering store design teams to test, learn and iterate their store layouts and concepts.

How Coach and Sephora Use Data to Drive Design Innovation

Nearly 60% of store design teams say their top challenge is adapting store experiences to new shopper expectations,…

Features February 5
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Why People-Centered Design will be One of 2025’s Hottest CX Trends

Some 2025 retail design trends are easy to predict; for example, it’s a good bet that artificial intelligence…

Features January 22
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The new Miniso store at American Dream mall.

Why Miniso is Making Hello Kitty, Barbie and Care Bears the Stars of its New Store

Editor’s Note: As 2024 comes to an end, we’re highlighting some of our most-read content of the year.…

Features December 26
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The new Amazon Fresh in Woodland Park, N.J.

Has Amazon Finally Cracked the Code for Grocery Retailing?

In 2020 my beloved local Fairway went under, and for five years the store space has languished, sitting…

Features December 11
design:retail design:retail Featured Featured IKEA Social Impact Studios Towne Twin Village WestEast Design Group

How (and Why) Ikea Embraced Trauma-Informed Design in Crafting Housing for the Homeless

Hopefully, most of us won’t have to deal with being homeless during our lives — however, that shouldn’t…

Features November 27
customer experience design:retail design:retail Featured Featured in-store experience store concepts store design Warby Parker

Warby Parker Transforms First NYC Store into ‘Love Letter’ to Local Artists

Warby Parker is one of the few direct-to-consumer (DTC) unicorns that has successfully evolved into a profitable omnichannel…

Features November 13
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3D concrete printing is used to make a building wall.

Could 3D Concrete Printing be the Future of Retail Construction?

Imagine concrete extruded from a computer-controlled nozzle, rather like an enormous pastry icer “building” a layer cake. This…

Features October 30
Audemars Piguet Aviator Nation canada goose design:retail design:retail Featured Featured nba Odyssey Retail Advisors Rich Johnson Shops at Wynn Wilson Zimmermann

Why Luxury Brands Should Consider Making Each Store Unique

For decades, the mantra of retail success has been scalability. A brand’s ability to replicate the same look,…

Features October 16
Arena Sports design:retail design:retail Featured eatertainment Featured MG2

Eatertainment Venues Must ‘Earn’ Customers’ Time with Community and Camaraderie

Eatertainment — a somewhat ungainly word describing everything from a bowling alley with a humble snack bar to…

Features October 2
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