Latest In: Debbie Hauss

Amazon brickandmortar stores Debbie Hauss Google store store operations trend watch
Google store

Trend Watch: Will Shoppers Rush To A Google Store?

At a rental cost that could reach $1,000 per square foot for retail space in SoHo, Google will…

News March 14
American Express amex case studies customer service Debbie Hauss retail strategies Retail TouchPoints RTP blog service excellence

Raising The Bar On Customer Service

By Debbie Hauss, Editor-in-Chief  These days it takes a lot to impress a consumer with customer service, especially…

Executive Viewpoints November 13
case studies customer service Debbie Hauss retail experiences retail success stories StoreOps Superstars wine Wine Awesomeness

Cheers! Applauding A Good Customer Experience

By Debbie Hauss, Editor-In-Chief   I believe consumers spend a lot more time and energy sharing their negative…

Executive Viewpoints September 4
customer-centric Debbie Hauss Howard wyner MyBuys

Webinar: Scentiments.com CEO Shares Insights On Customer-Centric Marketing

Customer-centric marketing is critical for retailers in search of new ways to engage with today’s savvy consumers. Every…

News June 25
Cabela's CCSeries13 Debbie Hauss Greg Hickman omnichannel Pam Goodfellow Prosper Insights retail Retail TouchPoints The Connected Consumer series

Top Trends To Watch In Retail By Debbie Hauss Recently, more than 1,200 retail industry executives joined Retail…

Executive Viewpoints June 5
Debbie Hauss oracle retail TouchPoints TV

TouchPoints TV: Nick Ciminillo, Oracle Retail

  Nick Ciminillo, Oracle Retail Ciminillo discusses planning optimization. “The average retailer is collecting about 90% more data…

News February 1
#NRF13 Bazaarvoice Debbie Hauss Eloqua Etsy Mixel NCR netSuite NRF Big Show Oracle PowerReviews retail Retail Anywhere Retail TouchPoints Retalix ReTel Technologies Revionics ShopperTrak Skuloop starbucks StepOne Systems TouchPoints TV Zebra Technologies

Looking Forward To A Great Year In Retail By Debbie Hauss As I stated in the Retail TouchPoints…

Executive Viewpoints January 23
#NRF13PODCAST Debbie Hauss Jesta I.S. TouchPoints TV

TouchPoints TV at #NRF13: Moris Chemtov, Jesta I.S.

  Moris Chemtov, President, Jesta I.S. During this episode of TouchPoints TV, Moris Chemtov, President of Jesta I.S.,…

News January 23
#NRF13 Alicia Fiorletta American Express Andrew Morris Bazaarvoice Big Ideas Session: Smarter analytics build a bear Coca-Cola Opens Happiness For Consumers And Retailers customer experience Dave Finnegan Debbie Hauss dunnhumby Eloqua Howard Schultz HSN JDA Software Kronos Metro mobile payment mobile technology National Retail Federation NCR netSuite NRF Big Show Oracle PowerReviews RedPrairie Retail TouchPoints Retalix ReTel Technologies Revionics ShopperTrak Skuloop social media starbucks StepOne Systems Suzanne Kereere The Children's Place the container store The Future Of Payments: How Retailers Can Prepare For MObile Commerce Revolution TouchPoints TV Walgreens Walter Robb Whole Foods workforce optimization Zebra Technologies

NRF BIG Show Recap: Editors’ Perspectives, Session Recaps

Following is an overview of the NRF BIG Show 2013, featuring editorial perspectives from Debbie Hauss, Editor-in-Chief of…

Features January 22
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank