Latest In: Debbie Hauss

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Why The 2018 Retail Innovation Conference Should Be On Your Calendar Now

By Debbie Hauss, Editor-in-Chief The fourth annual Retail Innovation Conference (RIC18) is now confirmed for Tuesday-Wednesday, May 1-2,…

Executive Viewpoints July 18
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Will Walmart’s Innovation Strategies Pay Off?

By Debbie Hauss, Editor-in-Chief I admit it: I am not a regular Walmart shopper. Part of the reason…

Executive Viewpoints June 6
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The Facebook Retail Reinvention

By Debbie Hauss, Editor-in-Chief A few years ago retailers were lamenting their decisions to try to use Facebook…

Executive Viewpoints March 14
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My Last Great Customer Experience: 5 Ways REI Is Saving The Store

I just experienced my first backcountry camping trip a few months ago, and REI helped to make it a fun,…

Editor's Perspective January 19
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My Last Great Customer Experience: 5 Ways REI Is Saving The Store

By Debbie Hauss, Editor-in-Chief I just experienced my first backcountry camping trip a few months ago, and REI…

Executive Viewpoints January 3
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Organized Retail Crime Hurts You (Even If You’re Not CVS Or Walgreens)

I’ve been covering the retail industry for a long time now, but just had my first truly intensive…

Editor's Perspective December 9
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Organized Retail Crime Hurts You (Even If You’re Not CVS Or Walgreens)

By Debbie Hauss, Editor-in-Chief I’ve been covering the retail industry for a long time now, but just had…

Executive Viewpoints December 6
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How To Turn Personalization Into A Real Strategic Asset

In retail, we like to throw terms around like they’re magical words. “Personalization” was the term of the…

Editor's Perspective October 11
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Amazon Is Not A Threat If You Focus On Product Quality, Customer Relationships

By Debbie Hauss, Editor-in-Chief I’ve spent a lot of time talking with and listening to innovative retailers recently.…

Executive Viewpoints June 7
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