How To Prevent Online Returns From Wreaking Havoc On E-Commerce
Among the many ways Amazon has changed the rules of the game for retail is the way it’s…
Executive Viewpoints September 2
Latest In: Customer Reviews
Survey: 65% Of Shoppers Say Brands Should Respond To All Online Reviews
Consumer expectations for the online review process are on the rise, with more people now expecting brands to…
News October 25
Customer Reviews Help Brand Gain Quick Traction With Retailers
After establishing its business with natural products specialty stores and a select group of e-Commerce companies, the Seaweed…
Features February 12
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The Store Manager Bottleneck: Why Execution Is Retail’s Hidden Margin Killer
In today’s retail environment, store managers are no longer “just” operators. They are culture carriers, translators of strategy, problem solvers, and the primary architects of the customer experience. Every corporate…
June 1
95% Of Consumers Deem Amazon ‘Trustworthy’
To the chagrin of competing retailers, Amazon seems to be doing everything right, including one metric that a…
News December 20
Suitsupply Takes A Disruptive Approach To Personalized Retailing
The men’s apparel category in the U.S. has been commonly associated with highly promotional pricing and traditional marketing.…
Features November 10
#RIC16 Spotlights Retail’s Most Creative Disruptors
The retail model that has held sway for the last 2,000 years — build a store, stock it…
Features May 174 Ways To Improve The Cross-Channel Customer Experience
By Kali Kasprzyk, Echidna Google the phrase omnichannel for retail. The articles on this topic and stats around…
Executive Viewpoints April 18
No Review Is A Bad Review At PureFormulas
With as much as 65% of revenue coming from repeat customers, consumer satisfaction is vital to the PureFormulas…
Features February 25
Purchase Likelihood Highest For Products Rated Between 4.2 And 4.5 Out Of 5 Stars
While every retailer and solution provider pushes for perfect ratings to illustrate the effectiveness of their products, these…
News October 27Top Stories
