Latest In: customer relationships

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ENGAGE.cx Relationship Cloud Helps Personalize Shopper Interactions

Consumers have come to expect more personalized shopping experiences, whether they’re browsing in stores, online or using their…

News September 28
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SmarterHQ Helps Retailers Understand Customer Relationships

Because consumers interact with numerous retail channels at different times, retailers must acquire detailed data about these shopping…

News July 28
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Want To See A Better Return On Your Customer Relationships?

The Internet has given consumers real-time access to low prices, extreme discounts and flash sales. So it’s easy…

Executive Viewpoints April 2
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For Alton Lane, Data Creates The Perfect Suit

By Alicia Fiorletta, Senior Editor  We all know it’s challenging to find a man who absolutely loves to…

Executive Viewpoints March 31
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Amazon Allows Customers To ‘Make An Offer,’ But Will It Make An Impact?

In typical Amazon fashion, the online giant has unveiled a new feature that may have potential to shake…

Executive Viewpoints December 17
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Hhgregg Makes Moves On Brand Transformation

In light of fierce competition in the electronics space due to showrooming and other price-comparing activities, hhgregg has…

Features May 7
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Reevoo Partners With MyBuys To Boost E-Commerce Engagement

Reevoo, provider of cloud-based social business solutions, has partnered with MyBuys, a distributor of customer-centric marketing to retailers…

News February 26
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Empathica Adds Real-Time Feed To Improve In-Store Shopping Experience

Empathica, a Customer Experience Management (CEM) solutions provider, has announced enhancements to its GoRecommend,social media advocacy platform. The…

News June 19
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Driving Shopper Loyalty Through Digital Platforms

Imagine today’s typical trip to the store ― that big, complex place where we go to get all…

Executive Viewpoints March 19
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