Becoming a Part of Our Customers’ Relationships
We are a company all about relationships because that’s what our customers are celebrating when they buy from…
Executive Viewpoints June 30
Latest In: customer relationships
How Recommendations can Help Retailers Build a Deeper Relationship With Their Customers
Online retail is a competitive scene. To offer simple product recommendations — such as “customers who bought this…
Executive Viewpoints November 3
3 Ways Data Can Improve Customer Relationships
When it comes to data, marketers are under pressure to not only capture it, but to use it…
Executive Viewpoints October 19
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The Store Manager Bottleneck: Why Execution Is Retail’s Hidden Margin Killer
In today’s retail environment, store managers are no longer “just” operators. They are culture carriers, translators of strategy, problem solvers, and the primary architects of the customer experience. Every corporate…
June 1
Bonanza Leverages Pitney Bowes Solution To Streamline Shipping
Seeking to streamline its fulfillment processes, online marketplace Bonanza will adapt Pitney Bowes’ cross-border Borderfree Marketplace solutions and…
News December 22
Managing Customer Relationships In Today’s Hypercompetitive Retail Environment
To boost sales, retailers have long focused on two things: shopping environment and product selection. Unfortunately, this strategy…
Executive Viewpoints October 25
Amazon Is Not A Threat If You Focus On Product Quality, Customer Relationships
I’ve spent a lot of time talking with and listening to innovative retailers recently. As a group, they…
Editor's Perspective June 7Amazon Is Not A Threat If You Focus On Product Quality, Customer Relationships
By Debbie Hauss, Editor-in-Chief I’ve spent a lot of time talking with and listening to innovative retailers recently.…
Executive Viewpoints June 7Engaging Customers Differently: From Tagline To Reality
The end goal for all retailers should be to achieve “customer intimacy,” according to Aptos CEO and Culture…
News May 8Three Tips to Avoid Holiday Shipping Disasters
Vic Ricci, Senior VP of Operations, Dotcom Distribution During busy holiday shopping seasons, brands face a difficult catch-22.…
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