Latest In: customer journey

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How Retailers Can Effectively Create An Omnichannel Loyalty Plan

When it comes to cultivating customer loyalty, every business leader ideally wants as many seeds as possible. Omnichannel…

Executive Viewpoints April 20
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Yahoo Exec Discusses New Omnichannel Advertising Trends

The customer journey is becoming more complex. Although the researching, browsing and consideration phases of the buying process…

Features January 21
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ThoughtWorks Retail Hones In On The New Customer Journey

ThoughtWorks Retail is showing how it helps top retailers create a cutting-edge customer experience at NRF booth #3849. Leveraging…

News January 13
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SDL Releases Fredhopper 7.5

SDL, a data and analytics solution provider, today launched SDL Fredhopper 7.5, a cloud-based solution that helps retailers…

News May 22
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TUMI Taps iPad Application As Customer Service Tool

Customers of TUMI, known for its premium travel products and accessories, expect a high level of service when…

News March 7
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SundaySky’s SmartVideos Enable Product Video Content Targeting Online Shoppers

Today’s digitally-savvy consumers are empowered to product search via a plethora of devices, applications and word-of-mouth technologies. With…

News April 17
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