customer intelligence

Carrefour Taps Customer Insights Platform to Improve Collaboration With Suppliers

Carrefour will harness a new customer insight program created by Majid al Futtaim, a shopping mall and retail operator in the Middle…

Episerver Leverages Omnichannel Abilities With Optivo Acquisition

Episerver, a provider of digital content, commerce and marketing management platforms, has acquired omnichannel campaign management and customer intelligence solutions provider Optivo….

Rock/Creek Unites Digital And Store-Based Customer Tracking

Rock/Creek has a lot to gain from learning about its customers — particularly their plans for outdoor adventures. The retailer’s most valuable…

Smarter Remarketer Taps Michael Osborne As New President

Smarter Remarketer, a provider of customer intelligence for multi-channel retailers, named Michael Osborne as its new President. Prior to joining Smarter Remarketer,…

Big Data’s Role In The Loyalty Equation

This is Part 3 of Retail TouchPoints’ three-part Customer Loyalty Report. This feature spotlights the rise of the SoLoMo shopper and how…

Retailers, Analysts And Solution Providers Share Social Media Analytics Best Practices

This is Part V and the final installment of Retail TouchPoints’ multi-part feature exploring trends and developments in social media analytics, the…

In-Store Insights Help Turn Browsers Into Buyers

There’s a lot of chatter in the retail space about the threat of online sales to traditional brick-and-mortar stores. Perhaps that talk…

SAS Strengthens Grocery Biz With Winn-Dixie Win

With the announcement that the Winn-Dixie supermarket chain has selected SAS Merchandise Intelligence and Customer Intelligence, SAS is on its way to…

customer intelligence

Carrefour Taps Customer Insights Platform to Improve Collaboration With Suppliers

Episerver Leverages Omnichannel Abilities With Optivo Acquisition

Rock/Creek Unites Digital And Store-Based Customer Tracking

Smarter Remarketer Taps Michael Osborne As New President

Big Data’s Role In The Loyalty Equation

Retailers, Analysts And Solution Providers Share Social Media Analytics Best Practices

In-Store Insights Help Turn Browsers Into Buyers

SAS Strengthens Grocery Biz With Winn-Dixie Win

Discover the Companies Building the Metaverse (and What They Do)

With Brand Language Under a Microscope, AI-Powered Optimization Appeals to Marketers

2022 Customer Loyalty Data Study: What are the True Drivers of Loyalty in the Minds of Consumers?

5 Trends Shaping the Future of Ecommerce

7 Surprising Tax Facts That Will Impact Your DTC Strategy

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