Latest In: crm

BuyerView crm customer relationship management inventory management pos research Software Advice survey

Retail Buyers Seek Integrated Solution Suites

There are many trends taking the retail industry by storm. Adoption of cloud-based solutions, inventory management and Customer…

Executive Viewpoints May 20
Alex and Ani content delivery crm Customer Relationship Duane Reade engagement shopping engagement social

Building Long-Term Customer Relationships With Social Engagement

By following their favorite brands and retailers on social networks, consumers can gain access to an insider’s view…

News May 20
B2B e-Commerce corporate gift cards crm customer acquisition gift cards InComm Digital Solutions promotional gift cards

Drive Customer Acquisition With Corporate Gift Cards

By Mike Fletcher, InComm Digital Solutions Bulk purchases of gift cards from companies who plan to use them…

Executive Viewpoints May 2
crm loyalty MasterCard personalization

MasterCard Acquires Pinpoint

MasterCard is set to acquire Pinpoint Pty. Ltd. (“Pinpoint”), a provider of loyalty and rewards services to financial institutions and merchants…

News April 21
crm ecommerce ERP Multichannel Commerce plow & hearth retail success stories Shopvisible

Plow & Hearth Creates Consistent Experience Across All Brands

Managing multiple web sites can be a difficult task for businesses, especially when each site is different in…

Features March 31
crm customization KPI marketing

Swiftpage Emphasizes Mobile-First Approach With Saleslogix Mobile 3.0

The convenience of accessing customer data while on the go often is disrupted by mobile platforms and apps…

News February 10
crm customer interactions customer relationship management Dynamics jewelry microsoft Microsoft Dynamics multichannel retail Pandora

Creating A Precious Brand Experience With CRM

Nowadays, it’s more important than ever to create a great customer experience. If you work for a multichannel…

Executive Viewpoints October 29
crm customer relationship management data integration jewelry merchandising Microsoft Dynamics operations Pandora sales

Pandora Adds Sparkle To The Customer Experience With Microsoft Dynamics

Pandora, a jewelry and accessories retailer, has seen a surge in popularity in recent years, especially with its…

News October 25
clienteling company culture crm customer service J.C. Penney pricing vs. value rediscovering customer service Smile: Sell More with Amazing Customer Service technology

The Customer Service Answer Is Simple And Intuitive!

By Will Roche, Author, RocheonRetail blog Everybody wants to feel special and get a great deal! It is…

Executive Viewpoints October 21
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank