Latest In: crm

500friends crm customer engagement Mergers and acquisitions merkle

Merkle Acquires 500friends

Merkle, a CRM solution provider, has acquired omnichannel loyalty company 500friends for an undisclosed sum. This is the…

News November 24
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GoECart 360 Provides A Comprehensive View Of Retail Business Functions

Retail businesses today have a myriad of divisions and employees to manage. To remain competitive and constantly evolve…

News November 18
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Gamification: A Cure For The Call Center Blues

By Aleksandr Peterson, TechnologyAdvice   Working at a call center is probably one of the least coveted, least…

Executive Viewpoints November 10
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5 Things To Look For When Switching To A Modern POS

In recent years, small business owners have likely faced one opponent more formidable than even the liveliest competitor:…

Executive Viewpoints October 27
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The Paper Store Doubles Revenue With Epicor Retail Suite

Agility and scalability are both paramount to success in today’s ever-changing retail climate. As consumer demand and preferences…

Features September 24
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Oxford Properties Uses NFC To Engage Food Court Customers

The customer experience in a food court is typically fast and easy. To increase linger time in its…

Features September 1
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Retailers Shift Priorities, Implement Key Technologies To Deliver “Unified Commerce”

By John Pruban, Level 10 Boston Retail Partners just released their 1st Annual CRM/Unified Commerce Benchmark Survey that…

Executive Viewpoints July 9
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Retail Solution From Salesforce Facilitates Channel-to-Channel Customer Engagement

Salesforce.com has released Salesforce1 for Retail, a platform designed for retailers to foster a one-on-one relationship with shoppers…

News June 26
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DASH Aims For Growth With LightSpeed Implementation

When shopping in luxury stores, customers expect only the best. They demand superior customer  service, relevant product recommendations…

Features May 23
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