Merkle Acquires 500friends
Merkle, a CRM solution provider, has acquired omnichannel loyalty company 500friends for an undisclosed sum. This is the…
News November 24Merkle, a CRM solution provider, has acquired omnichannel loyalty company 500friends for an undisclosed sum. This is the…
News November 24Retail businesses today have a myriad of divisions and employees to manage. To remain competitive and constantly evolve…
News November 18By Aleksandr Peterson, TechnologyAdvice  Working at a call center is probably one of the least coveted, least…
Executive Viewpoints November 10In recent years, small business owners have likely faced one opponent more formidable than even the liveliest competitor:…
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Features September 24The customer experience in a food court is typically fast and easy. To increase linger time in its…
Features September 1By John Pruban, Level 10 Boston Retail Partners just released their 1st Annual CRM/Unified Commerce Benchmark Survey that…
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News June 26When shopping in luxury stores, customers expect only the best. They demand superior customer service, relevant product recommendations…
Features May 23