The Retail TouchPoints Network

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NYFTLab Empowers Women-Led Commerce Technology With Support of Major Retailers

Wish’s New CEO has his Sights Set on a Comeback — Here’s How He Plans to Do it

6 Lessons from Parachute’s Growth as an Omnichannel Lifestyle Brand

How EMERGE in Color’s Design Connected Black Creatives With Luxury Consumers

Going Global and Acting Local in the Ecommerce Era

Study: 82% of Retail Workers Say Stress and Burnout Have Increased

consumer experience

Upgrade Your Marketing For A Better Consumer Experience

Consumer promotions and engagement (CPE) tactics, such as displays, coupons, gifts or other incentives designed to influence a purchase decision at the…

73% Of Retailers Plan To Have Unified Commerce Platforms By 2019

Retailers have ambitious plans to move toward the goal of “unified commerce.” While only 22% of retailers currently have a unified commerce…

Quiksilver Taps Demandware To Ramp Up Global E-Commerce Business

Quiksilver, a sports lifestyle company, plans to implement the Demandware cloud commerce platform on a company-wide, global scale. All three Quiksilver brands…

60% Of Shoppers Say Retailers Offer Above-Average Customer Service

Retailers are constantly looking for innovative ways to provide top-notch customer service to their shoppers. Survey results from KANA Software, a subsidiary…

Up To 80% Of Consumers Are Considered ‘Price Conscious’

Consumers are focusing more on price while making buying decisions in stores and online. In fact, approximately eight out of every 10…

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How Will Inflation Shape This Holiday Shopping Season?

Inflation Drives Back-to-School Worries as Shoppers Plan to Spend Less Overall

From Merchant-Centric to Customer-Centric: How to Transform Online Product Discovery

Starting Off on the Right Foot: 5 Keys to a Seamless Appointment Scheduling Processes

3 Innovative Video Experiences to Drive Your Retail Advertising Strategy

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