consumer experience

Upgrade Your Marketing For A Better Consumer Experience

Consumer promotions and engagement (CPE) tactics, such as displays, coupons, gifts or other incentives designed to influence a purchase decision at the…

73% Of Retailers Plan To Have Unified Commerce Platforms By 2019

Retailers have ambitious plans to move toward the goal of “unified commerce.” While only 22% of retailers currently have a unified commerce…

Quiksilver Taps Demandware To Ramp Up Global E-Commerce Business

Quiksilver, a sports lifestyle company, plans to implement the Demandware cloud commerce platform on a company-wide, global scale. All three Quiksilver brands…

60% Of Shoppers Say Retailers Offer Above-Average Customer Service

Retailers are constantly looking for innovative ways to provide top-notch customer service to their shoppers. Survey results from KANA Software, a subsidiary…

Up To 80% Of Consumers Are Considered ‘Price Conscious’

Consumers are focusing more on price while making buying decisions in stores and online. In fact, approximately eight out of every 10…

Get ready for the holidays with the Holiday ThinkTank! Find must-read articles, webinars, videos, and expert tips on everything from trends to marketing, in-store ideas, ecomm, fulfillment, and customer service. It’s all free and available anytime—so you can plan, prep, and win the season your way.