How Retailers Can Minimize Returns: Focus on Convenience, Communication and Personalization
Returns are, like it or not, as much a part of retail operations as the sales themselves. The…
Features March 14
Latest In: communication
Opterus Updates its Platform for Greater Control Over Task Management
Cloud communications and task management solution provider Opterus has launched OPSCENTER 22.1, an updated version of its task…
News June 30
Axonify Acquires Nudge to Enhance Frontline Training and Communication Capabilities
Employee training and communications software provider Axonify has acquired Nudge, an employee communication and execution platform. This combined…
News June 23
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The Store Manager Bottleneck: Why Execution Is Retail’s Hidden Margin Killer
In today’s retail environment, store managers are no longer “just” operators. They are culture carriers, translators of strategy, problem solvers, and the primary architects of the customer experience. Every corporate…
June 1
Johnston & Murphy Adopts Two-Way Communication Platform to Empower Associates
Footwear brand Johnston & Murphy has deployed YOOBIC’s digital workplace platform to improve the employee experience at all…
News December 9
Study: More Than Half of Shoppers Across All Generations Prefer Email Communications
Customer communication is undoubtedly important. When consumers receive communications from a company, 96% feel loyal to the brand…
Features October 25
ProMobi Technologies Connects Headquarters and Frontline Workers
ProMobi Technologies has launched NuovoTeam, an all-in-one app designed to monitor productivity, streamline communications and enable collaboration between…
News September 30
5 UCC Trends that Can Help Retailers Thrive in the Now ‘Normal’
The COVID-19 pandemic has changed the retail sector in dramatic ways over the last year — from fluctuating…
Executive Viewpoints May 5
NRF 2021: How rue21 and O’Reilly Auto use Measurable, Bite-Size Training to Support Frontline Workers
Frontline employees were thrust into the spotlight by the unique conditions of the coronavirus pandemic — in large…
Features February 5
Communication Will be Key for Merchants This Holiday Season
The 2020 ecommerce holiday shopping and shipping season is expected to eclipse years past. Brick-and-mortar sales — which…
Executive Viewpoints November 30Top Stories
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