From Disgruntled To Loyal: Building Trust In Spite Of Negative Reviews
It happens. Despite your brand’s best efforts to delight customers or provide consistent product quality, every now and…
Executive Viewpoints February 27It happens. Despite your brand’s best efforts to delight customers or provide consistent product quality, every now and…
Executive Viewpoints February 27Bazaarvoice, a product review and user-generated content platform with a network of 6,000+ global brand and retailer web…
News August 28With the dust settling from the holidays, it’s an important time to look back at consumer shopping behavior…
Executive Viewpoints January 21Bazaarvoice, a provider of consumer-generated content (CGC), advertising and personalization solutions, has acquired search and discovery e-Commerce applications…
News February 23After establishing its business with natural products specialty stores and a select group of e-Commerce companies, the Seaweed…
Features February 12As consumers move seamlessly between the online and offline worlds while they shop, online research is increasingly influencing…
News February 12As February approaches, Super Bowl season is in full effect as teams, fans and brands prepare for the…
Executive Viewpoints January 24Businesses that don’t get much publicity, or can’t afford a major advertising campaign, often rely on word of…
Features November 18In a world where 92% of consumers trust recommendations from other people over brand messaging, companies must harness…
Executive Viewpoints September 12