Latest In: associate empowerment

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Microsoft Stores Pivots, Gives 2,000 Brick-And-Mortar Employees Digital Access To Consumers

In the wake of COVID-19, many retail businesses focused on adapting their products and services — especially if…

Features May 8
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The Vitamin Shoppe Empowers Associates With CRM Solution

The Vitamin Shoppe has rolled out a new customer relationship management suite through a partnership with Aptos. The…

News May 15
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NRF2019: Ahold Will Deploy 500 Robots To Create More Spill-Proof Supermarkets

Ahold Delhaize has launched nearly 500 robots at its GIANT and Stop & Shop stores to patrol the…

News January 15
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Five Questions Retailers Should Address To Improve The In-Store Experience

By Mike Lewis, TimeTrade  There’s no shortage of interest in the rise of mobile and online shopping, but…

Executive Viewpoints August 28
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Customer Insight Drives A New Brand Loyalty

By Jennifer Krizanek, Stibo Systems Do you ever find yourself wondering whether businesses even know who you are?…

Executive Viewpoints July 6
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Kohl’s: Aiming To Be ‘The Most Engaging Retailer In America’

In this exclusive interview, Janet Schalk, EVP and CIO of Kohl’s, shares insights into the retailer’s latest technology…

Features February 12
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New Balance Improves Product Training To Drive Associate Advocacy

Retailers and product manufacturers rely on store associates to educate consumers, generate meaningful dialogue — and in the…

News December 18
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Best Buy Canada Is Tackling Showrooming!

Photo Courtesy: Getty Images Best Buy Canada has implemented 360mobile to help in-store sales associates better serve customers.  “The entire buying…

Executive Viewpoints August 23
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