Latest In: Andy Austin

Andy Austin customer experience Executive ViewPoints Retail ThinkTank (2021) Retail ThinkTank: Featured In The New Consumer (2021) Retail ThinkTank: The New Consumer (2021) The Industrious

A Flip of a Switch: Meeting Consumers’ Post-Pandemic Needs

There’s very good news ahead for physical retail, for one simple reason: shoppers cannot wait to return to…

Executive Viewpoints June 28
Andy Austin Coronavirus IDC mckinsey The Home Depot The Industrious

Digital Distancing: Top 3 Ways Retailers Can Connect With In-Store Shoppers

The pandemic has been a punch in the jaw for many of us in retail. The pace and…

Executive Viewpoints July 28
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank