Latest In: Al Williams

What Cyber Week 2025 Revealed — and How Merchants Should Prepare for 2026

Cyber Week 2025 didn’t feel frantic — it felt unusually focused. Shoppers arrived confident, prepared and clear about…

Executive Viewpoints December 9

Curbing the $890 Billion Return Problem: Proactive Solutions for Retailers

With the holiday season just concluded, the challenge of managing merchandise returns is a reality for many retailers.…

Executive Viewpoints January 13