80% Of Shoppers Give Thumbs Up To Chatbot Experiences, But 59% Remain Uninterested In Using Them
As many as 80% of people who have interacted with a chatbot say the experience was positive, according…
News March 1As many as 80% of people who have interacted with a chatbot say the experience was positive, according…
News March 1Albertsons has partnered with Microsoft to implement cloud and AI solutions that will reduce friction in across the shopping…
News February 22Cerebri AI has introduced the Cerebri Values system, which provides a universal measure of customer experience. The tool…
News February 14The rise of AI technology is playing a huge role in the shift in consumer expectations. By bringing…
Executive Viewpoints January 24The NRF 2019 Big Show saw some of retail’s biggest names, including Walmart, Target, Kroger and Alibaba, offer a glimpse…
Executive Viewpoints January 23Alibaba has acquired data Artisans (dA), a Berlin-based startup that provides distributed systems and large-scale data streaming services for…
News January 9Standard Cognition, an AI-powered cashierless checkout provider that has positioned its technology as an “alternative to Amazon Go,”…
News January 7Fashion’s one constant — change — forces everyone within the industry to stay ahead of trends in order…
News December 14We’ve all heard that artificial intelligence (AI) is poised to disrupt every industry — but where does the…
Executive Viewpoints November 6