Kustomer Harnesses AI To Offer Automated Customer Service Interactions
Kustomer has introduced KustomerIQ, a tool that embeds AI and machine learning across the Kustomer platform to enhance…
News November 7
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How Smart Automation Powered By Retail AI Can Improve Your Retail Business
Scaling a modern retail business requires a combination of automation and predictive analytics. Here’s how to leverage these…
Executive Viewpoints October 29
Nike Acquires Celect To Better Anticipate Customer Demand
Nike has acquired Celect, a predictive analytics and demand sensing technology company, for an undisclosed sum. The acquisition…
News August 7
NEC Display Solutions Launches Automated Content Creation Tool
NEC Display Solutions, a digital signage solution provider, has launched the NEC Analytics Learning Platform (ALP) Pro, which…
News July 25
Creating Simplicity From Complexity: Managing Returns Through SaaS, AI & Machine Learning
Consumer behavior is reshaping retail, ultimately challenging merchants to create enhanced solutions to their increasing demands. Managing returns…
Executive Viewpoints June 21Microsoft, XnFinity Will Launch Retail Innovation Lab
XnFinity and Microsoft have agreed to launch a Retail Innovation Lab and Incubation for both online and brick-and-mortar…
News June 17Social Media AI Is Your Best Tool And Worst Enemy When It Comes To CX
By Tara Jones, Allant Group Picture this: a customer orders a product from your business and expects it…
Executive Viewpoints June 7
#RIC19: Lowe’s, BBQ Guys Reveal Best Practices For AI Implementations
While AI and machine learning are often hailed as solutions for any number of data problems, getting real-world…
News May 14
How To Benefit From AI To Win The Market
Retail is changing at breakneck speed. The e-Commerce market is growing increasingly fast. Consumers are getting more demanding…
Executive Viewpoints April 24Top Stories
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